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Support & QC Engineer

Role Overview This role combines technical support, system operations, and quality control to ensure the reliability, stability, and correctness of our platform across all environments. You will not only resolve issues — you will prevent them, validate releases, and own quality across the product lifecycle. Key Responsibilities 1. Technical Operations & Partner Support Provide technical support to internal teams and external partners (operators, RGS, game providers) Troubleshoot API integrations, authentication, and configuration issues Analyze logs and investigate incidents with strong ownership Collaborate with engineering to reproduce and resolve issues efficiently Maintain technical documentation, FAQs, and knowledge base Support integration testing and partner onboarding Automate repetitive support workflows Ensure all incidents are clearly tracked, documented, and communicated 2. Quality Control & Release Verification Perform pre-deployment validation (configs, integrations, environments) Execute post-deployment checks to ensure system stability and correctness Verify API behavior, data integrity, and partner-facing functionality Create and maintain checklists and QA procedures for releases Validate new integrations (RGS, game providers, operators) end-to-end Perform regression checks on critical system components Collaborate with engineering on release readiness and rollback strategies Identify gaps in testing and propose improvements 3. System Monitoring & Reliability Monitor live services using tools like Grafana, Prometheus, Kibana […]

Location

Remote

Workload

Full-time

Department

IT

Experience

3-5 years

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Key Account Manager

Tequity is scaling across Originals and our new Publishing vertical. We’re hiring a commercially minded Key Account Manager to own post-launch partner performance – ensuring our content is visible, promoted, […]

Location

Remote

Workload

Full-time

Department

Growth

Experience

1-3 years

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Technical Support Engineer

Tequity develops world’s leading solutions and services for the online casino industry. This is how we describe ourselves: We are obsessed with automation and efficiency. That lets us be incredibly […]

Location

Remote

Workload

Full-time

Department

IT

Experience

3–5 years in iGaming business

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Platform Developer

Tequity develops a world’s leading platform used to create games and other products in online casino industry.

Location

Remote

Workload

Full-time

Department

IT

Experience

3–5 years in iGaming business

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